Theoprofil is happy to announce that our company has received our ISO 9001:2015 certification from DQS GmbH of Greece.
Our company has worked hard to develop, implement and maintain an Integrated Management System that includes ISO 9001 certification compliant. Over the years our customer groups have continually pushed to see a quality management system in place to ensure a quality product and service. For Theoprofil, our Integrated Management System is a measurement of our customers’ satisfaction as well as our continual improvement as a company. In addition, we have set internal goals to help grow our company and increase our productivity, efficiency and quality and we have created tracking systems to measure those goals on a regular basis. Theoprofil cares about our customer’s happiness and wants to go above and beyond to provide quality products and services. See a little of what the Integrated Management System contains below:
- Reviewing our suppliers on a regular basis and holding them to a higher accountability in order to ensure the best parts and services are going into our products
- More regimented quality checks throughout a project in order to reduce delays related to quality and accuracy errors at the completion of a job
- A receiving inspection process that allows us to catch supplier and part errors right up front
- Following up and measuring customer satisfaction on a regular basis in order to ensure customer issues are resolved in a timely manner
- Setting internal goals and measuring the success of those goals to provide you with quality products and services faster and more accurately
The above is just a brief summary of the many great things our Integrated Management System contains that can be a benefit to our customers.
If you would like to give Theoprofil feedback on our products, services or your customer experience, please contact us.